Solista terms of service

1. What Solista is

Solista is a business management tool for independent beauty and wellness professionals: an appointment calendar, a client base, a service catalog, income/expense tracking, and business reports. The App is provided for your own professional use.

2. Your account

• You must provide accurate registration information and keep your credentials secure. You are responsible for all activity under your account.
• You must be at least 16 years old and legally able to enter into this agreement.
• One account is intended for one professional. You may not share, sell, or transfer your account.

3. Your data and your clients' data

• Everything you store in the App (clients, appointments, financial records, images) remains yours. We claim no ownership of it and use it only to provide the App's features to you, as described in the privacy policy.
• You store information about your clients (third parties). You are solely responsible for having the right to store and use that information, for its accuracy, and for handling your clients' privacy requests. Do not store data you are not permitted to hold.
• You are responsible for backups of anything you also need outside the App (e.g. exporting reports). Account deletion is permanent and unrecoverable.

4. Acceptable use

You agree not to:

• use the App for anything unlawful, or store unlawful content;
• attempt to breach, probe, or overload the App's infrastructure or other users' data;
• reverse engineer, copy, resell, or offer the App as a service to others;
• upload content that infringes third-party rights.

We may suspend or terminate accounts that violate these Terms.

5. The service

• The App is provided “as is” and “as available”. We work to keep it reliable and your data safe, but we do not guarantee uninterrupted or error-free operation.
• The App requires an internet connection for synchronization; core features work offline and sync when a connection returns.
• We may add, change, or remove features over time. We may introduce paid plans in the future; if we do, you will be clearly informed in advance and no charge will ever occur without your explicit action through the App Store or Google Play.

6. Not professional advice

Reports, statistics, and figures shown by the App are informational tools based on the data you enter. They are not accounting, tax, or legal advice. You are responsible for your own bookkeeping and tax obligations.

7. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, loss of profits, or loss of data arising from your use of (or inability to use) the App. Nothing in these Terms limits liability that cannot be limited by law, including liability for intent or gross negligence.

8. Termination

9. Governing law

These Terms are governed by the laws of Poland, without prejudice to mandatory consumer protections of your country of residence.

10. Changes to these Terms

We may update these Terms as the App evolves. Material changes will be announced in the App; continuing to use the App after changes take effect means you accept the updated Terms. The current version is always available at this address.